Freedom of Information Act

What happens if I’m not satisfied with the service I receive?
The policy of Wakefield College is to be as open as possible and to supply the information you have requested, but we have to withhold certain information.

The Freedom of Information Act sets out a series of exemptions to protect confidential or other information where disclosure may prejudice the interests of the College or of third parties. Decisions about refusal of access to information, the way in which access is given or the level of fees or charges, are also subject to review. The two review processes are set out below.

Internal Review
If you are dissatisfied with the response from Wakefield College you may seek an internal review of that decision. That review will be undertaken by a senior Wakefield College manager who has not previously been involved with your request. Requests for internal review should be submitted in writing to the Information Commissioner at:

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Tel: 01625 545700
Fax: 01625 545510
Website: www.informationcommissioner.gov.uk
eMail: data@dataprotection.gov.uk

Review by the Information Commissioner
If you are dissatisfied with the outcome, or the handling, of the internal review conducted by Centrex, you may seek an independent review from the Information Commissioner. Requests for a review should be made in writing directly to the Information Commissioner at the address shown above.