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Student Support

Student Central - supporting your success

Drop in to Student Central

2nd floor of the Harrison Building – Wakefield College
CX118 – Castleford College

Support & Wellbeing

Student Experience Team

The Student Experience team are a dedicated team here to ensure that all students adapt well to College life and receive the support that you need to make the most of your student experience and studies. If you have any questions, queries or would like to speak to someone about anything to do with your time at College.

Drop in and to speak to the Student Experience team in Student Central or get in touch.

  • Wakefield City Campus: 01924 789417 / 789554
  • Castleford Campus: 01924 789874
Student Wellbeing Officers

The Student Wellbeing Officers are here to help you if you feel overwhelmed either at College or by problems at home or you just need some support, whatever the reason, our Student Wellbeing Officers are here for you.

Our team work closely with students and other services both in College and outside of College.

This team support students for a wide range of needs, including confidence, low mood, managing emotions, healthy relationships, homelessness, bullying, problems at home and more. The team support via 1:1s, small groups, corridor chats and a variety of other drop-in opportunities, such as Wellbeing Wednesday, time to talk cafés, C-Card registrations and more.

Speak to the team in Student Central or get in touch StudentCentral@heartofyorkshire.ac.uk


We take our safeguarding responsibilities extremely seriously. It has been recognised by Ofsted (October 2023) that we have “Learners feel safe at all three colleges. They feel comfortable voicing concerns to tutors as part of the safeguarding process. Staff respond quickly to safeguarding concerns such as domestic abuse, working with in-house support services and external agencies to support learners”.

To learn more about our safeguarding policy visit our safeguarding webpage.


Our trained and experiences counsellors are here to listen and provide support for a wide range of issues, including academic stress, relationship difficulties and personal challengers.

Student Wellbeing & Safeguarding Manager

The Safeguarding Team work across all 3 colleges to ensure that all students are provided with a safe environment to learn in.

If you are experiencing abuse of any kind, bullying including cyberbullying, are being forced to marry someone against your will, being ‘groomed’ or ‘radicalised’ or feeling pressured into doing something you are not happy about or is illegal, or feel unsafe in any way, tell a member of staff you trust or get in touch.

Careers & Work Experience

Careers Service

Wakefield College has a strong commitment to ensuring all students can make informed decisions about their future, the College has the Student Careers Entitlement Calendar to help ensure all students access the correct careers information, advice and guidance.

The Careers team are here to provide impartial advice on these questions and/or your future options, they are here to answer all your questions.

  • Not sure what to do when you finish your studies?
  • Need help looking for employment or apprenticeship?
  • Need advice about choosing a course for next year?
  • Need help with choosing a university course?
  • Want some practical help with applications or CVs?

The College has also invested in the Pathways Career Explorer, Pathways Career Explorer is designed to help you find a good career by providing the most current local data on wages, employment, job postings, and associated education and training.

Drop in to speak to the team in Student Central or book an appointment, or;

Work Placements

We support all of our students at Wakefield College to become work ready, therefore every student is expected to undertake a work experience placement that is relevant to their studies and that will give them a detailed look at the industry they would like to pursue a career in. Students will also have numerous opportunities to work with employers through live projects, workshops and site visits, further preparing you for the working world. Sometimes, work experience placements lead to part time work or apprenticeships.

We have a dedicated work placement team who have excellent links with local employers who can support you in setting up a placement and can also help you make the most of your work experience.

Financial Support

Financial Support Service

For more information on any funding or money matter issues please contact the College’s Financial Support Team at student.finance@heartofyorkshire.ac.uk.

To make a Financial Support application follow the link below:

Financial Support Application Form

Bursary Information

The funding the College has to help you with the cost of studying comes from a government fund and is public money. The assistance you receive is a discretionary award. It will always be conditional on your attendance at college. Whilst we recognise that students face financial pressures, the funding you are applying for is not a right and the College has a duty to make sure that the funds are awarded fairly and to the students most in need. We allocate our funding on a first come first served basis, however this does not apply if you qualify for the Vulnerable Bursary.

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LSF Policy 2021-24.pdf
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